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Clinical Success Manager

Job Title: Clinical Success Manager

Location: United States, remote + travel

Quantek Systems, a healthcare software startup, is seeking an ambitious and results-driven Clinical Customer Success Manager for our core product RO Dynamics. Our web-based platform transforms how radiation oncology departments operate by automating and optimizing care paths, workload distribution and analytics. We are looking for a highly motivated person that desires to make the future of cancer treatment better.



  • 4 years in radiation therapy as a radiation therapist, dosimetrist or physicist.
  • Clinical experience with major oncology information systems.
  • Standardizing and developing clinical processes in multi-site radiation oncology clinics.

Communication Skills:

  • Strong communication and presentation skills with the ability to articulate complex concepts in a clear and compelling manner.

Entrepreneurial Spirit:

  • Entrepreneurial mindset with a proactive approach to problem-solving.
  • Ability to work independently and take initiative in a startup environment.

Tech Savvy:

  • Comfortable using and demonstrating technology solutions.
  • Familiarity with radiation therapy technology, processes and workflows.

Passion for Healthcare Innovation:

  • Genuine interest in the intersection of technology and radiation oncology.
  • A passion for contributing to positive changes in the healthcare industry.

Key Responsibilities:

Customer Onboarding:

  • Work with new customers to support onboarding, training, and successful go-live.
  • Translate clinical workflows and automations to BPMN (training provided).


  • Write educational blog posts and social media posts.
  • Conduct webinars and product demos.

Customer Relationship Management:

  • Build and nurture relationships with healthcare professionals, clinics, and organizations.
  • Provide exceptional customer service and support to ensure client satisfaction and foster long-term partnerships.


  • Occasionally attend trade shows.

Cross-Functional Collaboration:

  • Collaborate closely with other teams to ensure customer satisfaction.
  • Provide feedback on product features and enhancements based on customer interactions.
  • Ensure training materials and documentation are up to date.


  • Thrive in a dynamic and fast-paced startup environment.
  • Demonstrate flexibility and a willingness to contribute to various aspects of the business beyond traditional customer success responsibilities.


  • Competitive salary and equity options.
  • Medical
  • 401k
  • Paid Time Off

How to Apply:

Apply here: